Refund & Returns Policy
Effective Date: August 20, 2025
We want you to love your INKWALKERS apparel. If you’re not completely satisfied, we’re here to help.
1. Eligibility for Returns & Refunds
✅ Damaged or Incorrect Items
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If you receive an item that’s damaged, defective, or not what you ordered, contact us within 7 days of delivery.
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We’ll arrange a return and issue a full refund or replacement.
✅ Change of Mind
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We accept returns for a full refund or exchange within 7 days of delivery, provided the item is in its original, unworn condition with all tags attached.
2. How to Initiate a Return
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Email us at returns@inkwalkers.com with your order number and reason for return.
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For damaged items, attach clear photos of the defect.
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Wait for our return authorization and instructions.
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Pack the item securely and ship it using the provided return label.
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You are responsible for return shipping costs unless the item is damaged or incorrect.
3. Refund Process
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Once we receive and inspect the returned item, we’ll notify you of approval or rejection.
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If approved, your refund will be processed to your original payment method within 7–10 business days.
4. Non-Refundable Items
❌ Worn, washed, or altered items
❌ Items without original tags
❌ Gift cards & final sale items
5. Exchanges
If you want a different size or style, please follow the return process and place a new order for the replacement item.